Step Up and Score Promotion: Terms and Conditions

ZOL Zimbabwe`s Step Up and Score Promotion will run from 28 September 2020 to 24 October 2020

Please read these terms and conditions carefully. Your participation in this promotion constitutes consent to comply with and to be bound by these Terms and Conditions. If you do not agree with these Terms and Conditions, please do not participate in this promotion.


    1. “App” means the myZOL application available on Google Play and the Apple App Store.
    2. Customer” means any natural person registered to use any of the products or services provided by ZOL Zimbabwe.
    3. Reactivate” means the purchasing of data or subscription to any one of ZOL’s products or services by a customer who has not subscribed for any of the services or purchased a data bundle in the last 90 days.
    4. Promotion” means the Step Up and Score promotion.
    5. “ZOL Zimbabwe” or “ZOL” means Zimbabwe On Line (Private) Limited.



    ZOL Zimbabwe`s Step Up and Score Promotion will run from 28 September 2020 to 24 October 2020.


    1. New Customers who download and use the myZOL app for the first time.
    2. Inactive Customers that fund their accounts and proceed to purchase Pay As You Go data bundles or subscribe to any of ZOL’s unlimited packages using the myZOL app.
    3. Active Customers, each time they use the myZOL app to purchase data or update their myZOL profiles.


    1. You are automatically entered into this promotion and you stand a chance to win ZWL$ 120.000.00 when you:
      1. Sign up or reactivate your account for any ZOL Package/Service and download the myZOL app
      2. Use the myZOL app to make a purchase or payment and
      3. Use the myZOL app to update your myZOL profile.
      4. Additionally, any Customer that reactivates their account will receive within 24 hours:
        • 2gb of data and
        • Unlimited access to Facebook and Instagram for the next 30 (thirty) days.
      5. The winner will be determined through a draw which will be held on 6 November 2020.
      6. The winner will be notified immediately after the draw is concluded and formally contacted by ZOL. If the prize money is not collected within 3 (three) months of the date of first notification, it will be considered forfeited.
      7. Each time you use the myZOL App will constitute a single entry into the draw. The more you use the myZOL app the greater your chances of winning the grand prize.
      8. The winner of the grand prize of ZWL$120,000.00 will be determined using an electronic randomizer.


    1. These terms and conditions are only applicable during the Step Up and Score Promotion. The promotion will run from 28 September 2020 to 24 October 2020.
    2. There are no limits regarding the number of times you can enter the promotion. Each time you use the myZOL app will be considered as a single entry into the draw.
    3. The prize money cannot be demanded in cash. ZOL will transfer the prize money into a local bank account of the winner’s choosing.
    4. The prize money cannot be swapped for free months services, or any other service or product offered by ZOL.
    5. This promotion is open to all ZOL customers who are eligible in terms of Clause 3 above but excludes corporate or juristic clients.
    6. ZOL and Liquid Telecom Zimbabwe employees and their immediate families are excluded from participating in this promotion.
    7. Any decision or determination or any other matter in relation to this promotion by ZOL will be final, conclusive, and binding, and no correspondence in relation thereto will be permitted.
    8. ZOL reserves the right to vary, delete or add to any of these Terms and Conditions at any time at its absolute discretion, without prior notice and without incurring any liability to you or any third parties.
    9. In the event of any inconsistency between these Terms and Conditions and any brochure, marketing material or information provided by ZOL on any platform in relation to this promotion, these Terms and Conditions shall prevail.
    10. ZOL Zimbabwe will not be liable for any claims, costs, injuries, losses or damages of any kind whatsoever arising out of or in connection with this Promotion (including, without limitation, claims, costs, injuries, losses, or damages related to personal injuries, death, damage to, loss or destruction of property, rights of publicity or privacy or defamation).
    11. ZOL reserves the right to increase the prices of its products or services during the duration of this promotion, as may be deemed necessary in its discretion, subject to the terms and conditions on which the products and services are being provided.
    12. ZOL shall be entitled to prohibit or terminate any Customer’s participation in the promotion if such Customer does not meet the criteria detailed herein and/or if the Customer is involved in any fraudulent activity or suspected fraudulent activity relating to the Customers participation in the promotion.
    13. By entering the Step Up and Score Promotion, you agree to be bound by these Terms and Conditions. Failure to comply with these Terms and Conditions will result in you being disqualified from participating in the promotion.